Your privacy is very important to Indian Bank (hereinafter referred as the Bank). Hence the Bank values and respects the privacy of its staff, pensioners, and ex-staff members (hereinafter referred to as "users").
Who is covered under this policy:
All natural persons, whose personal information is either collected/ received/ possessed/ stored/ dealt in/ handled by Indian Bank who uses the bank’s HRMS Mobile Application (IB VARISHTHA), who visit the site https://www.indianbank.bank.in/, https://www.hrconnect.indianbank.bank.in and who provide information to Indian Bank (“Bank”) online, are covered under this Policy.
Information Collection and Use:
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy.
The app does use third party services that may collect information used to identify you.
This Policy seeks to cover personal information provided to Indian Bank and any information collected by the bank server from the visitor’s browser/ mobile application, which covers all/any of the following:
Personal/ Private information of the Covered Persons:
“Personal information” means any information that relates to a natural person, which either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
Sensitive personal data or information:
“Sensitive personal data or information” of a person means such personal information which consists of information relating to:-
Financial information such as Bank account or credit card or debit or other payment instrument details
Password
Physical, physiological and mental health condition
Biometric information
Medical records and history
Images including photographs, location, email id, phone number and address
Provided that, any information that is freely available or accessible in public furnished under the Right to Information Act, 2005 or any other law for the in force shall not be regarded as sensitive personal data or information purposes.
Indian Bank’s Privacy Promise for the users:
While information is the cornerstone of the Bank’s ability to provide superior service, Bank’s most important asset is its user’s trust. Keeping the user information secure and using it only as the users would want the Bank to, is a top priority for everyone in the Bank. Here then, is the Bank’s promise to the users:
The bank or its contractors may hold & process user’s personal information on computer or otherwise in connection with the mobile application services as well as for statistical analysis and credit scoring.
The bank will safeguard, securely and confidentially, any information that the users share with the Bank. The bank will continue to maintain its tradition of not sharing the transaction information in user’s account with anyone required by law or statutory agencies.
The bank will give access to user information to only those employees who are authorized to handle such information. Employees who violate Bank’s Privacy Promise will be subjected to the Bank’s normal disciplinary process.
The bank will not reveal user information to any external organization unless the bank has previously informed the user in disclosures or agreements have been authorized by the user or as required by the law and statutory authorities.
The bank will always maintain control over the confidentiality of the user information. The bank may, however, facilitate relevant offers from reputable companies for product promotion jointly/tied up with the bank.
Whenever the bank hires other organizations to provide support services, the bank will require them to conform to the Bank’s privacy policy standards.
The bank will exercise due diligence about ensuring the accuracy of the information collected.
Mobile application may contain links to external Govt. and private organizations for facilitating user transactions. While such links are provided for user convenience, users should be aware that accessing such links is at their own risk since the Bank cannot provide assurance as to the information handling practices of the linked websites.
The bank will continuously assess to ensure that user privacy is respected and will conduct the business in a manner that fulfils the bank’s Promise.
Data Collection and Usage
Why we collect phone number?
Your phone number is used to verify the user account associated with us.
Device Identification: To collect information for Device Identification and detecting fraudulent actions purposes only. We will not share the collected user information with any other platform.
Data Security and Privacy
We take data security and privacy seriously. Here are some measures we implement to protect your contact list data:
Encryption: The data is transmitted and stored securely using protocols to prevent unauthorized access
Access Controls: Access to user data is restricted to authorized personnel only, and it is used solely for the purposes outlined in this policy.
Data Retention: We retain user data only for as long as necessary to fulfil purposes mentioned above. Afterward, it is securely deleted.
User Rights: Subject to the applicable laws of India, Users shall have the right to:
Access, correct, or update their personal data.
Withdraw consent for data processing wherever applicable.
Request deletion of data where applicable.
Third-Party Sharing
We do not share user data with third parties for marketing or promotional purposes. However, we may share it with trusted third-party service providers strictly for the purpose delivering HRMS related services
This Privacy Statement does not extend to third party sites linked to this web site
Your Consent
By using our app and agreeing to this privacy policy, you consent to the collection and usage of your data as described herein. You can withdraw your consent at any time by adjusting your device’s permissions or contacting us for assistance.
Do’s and Don’ts of Mobile Application:
Do’s:
Always download latest version of application from Google Play Store / Apple App Store only and not from any other sources
Please remember that bank would never ask you to verify your account information through e-mail / Phone Call.
Update your device with latest anti-virus and anti-spyware software
Report any erroneous entries to Bank immediately on observing any
Don’ts:
Never download any unknown/suspicious apps which can permit remote access of your mobile like AnyConnect.
Do not share your passwords, OTP to anyone including Bank officials.
Do not provide any information on a page which might have come up as a pop-up
Always remember that information like password/ PIN are strictly confidential and are not known even to employees’/service personnel of the Bank. You should therefore never divulge such information even if asked for.
Amendments to the Privacy Statement: The Bank reserves the right to modify this Privacy Policy and will notify users of significant changes through email or in-app alerts. Users are encouraged to periodically review this document.
Effective Date: This Privacy Statement is effective from 01-07-2026